Email Notifications
Order confirmations and shipping emails go out on their own, no clicking required.
Email types
- Order confirmation - goes to the customer right after they buy
- New order alert - lets you know a sale came in
- Shipping notification - goes out when you mark an order as shipped
- Download links - sends digital product files to the buyer
- Review request - invites the customer to review after delivery
Choose how emails send
Your emails go out through your own email account, so customers see your address and you keep control of your sending reputation. Open Settings → Integrations → Email and pick a provider:
Resend
The simplest option, and a good pick if you don't already run a mail server:
- Create an API key in your Resend dashboard
- Verify your sending domain in Resend, then use a From email on that domain
- Switch the Email card to Resend, paste the key, and click Save Resend, then Send test
SMTP
Use any mail server that speaks SMTP:
- Switch the Email card to SMTP
- Enter your host, port, username, password, and From email
- Click Save SMTP, then Send test to confirm it works
Providers worth a look: Resend and Postmark are the quickest to set up. Mailgun, SendGrid, and Amazon SES also work over SMTP. Most have a free tier that covers low volume.
Customizing templates
Click Edit templates → on the Email card (or Settings → Email templates in the sidebar) to open the template editor. Each email type has a template you can edit so it looks like yours, not ours:
- Edit the subject line
- Change the email body
- Add your branding
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