Frequently Asked Questions

Common questions answered.

What currencies does Mytho support?

Your shop sells in your Stripe account's default currency. Over 20 are supported including GBP, USD, EUR, CAD, AUD, and JPY. Your own Mytho subscription is billed in USD regardless of which one you sell in.

Can I sell digital products?

Yes. Set a product's type to Digital, upload a file or add a URL, and customers get a secure download link after purchase.

Do I need a Ghost Pro account?

No. Mytho works with any Ghost installation, self-hosted or Ghost Pro.

What happens after my trial ends?

You'll be charged $15/month, billed in USD. You can cancel anytime. If you cancel, your data is preserved and you can resubscribe to restore everything.

Can I have multiple shops?

Each account supports one shop. Contact us if you need more.

How do I get support?

Email [email protected]. We usually respond within 24 hours.

Does Mytho integrate with the Ghost API?

Yes. Connect your Ghost Admin API key in Settings to auto-publish shop and product pages. You can also embed manually using the provided code snippets.

Can I use my own storage bucket?

Yes. Connect a Cloudflare R2 or AWS S3 bucket in Settings and your digital product files and Content Library uploads are stored there instead of on Mytho. Files in your bucket do not count against the 5GB allowance, and downloads still arrive through branded, expiring Mytho links. See Bring Your Own Storage for setup.

Can my customers see their past orders?

Yes. Buyers sign in to a self-serve account area with a one-time email code, no password, to see order history, tracking, invoices, and reviews, and to re-download digital purchases. The link to share sits in Settings → Store under Customer account. See Managing Orders for the details.