Shipping Zones & Weight Bands

Set your rates by where a parcel is going and what it weighs.

How shipping works

Rates come from a grid with two sides:

• Zones, geographic regions made up of one or more countries
• Weight bands, weight ranges (e.g. 0-500g, 500g-1kg)

Every cell where a zone meets a weight band holds a price. At checkout, Mytho looks up the customer's country, finds the matching zone, totals the cart weight, finds the matching weight band, and charges that rate.

Setting up zones

1. Go to Shipping in your dashboard
2. Click Add zone
3. Name the zone (e.g. "UK", "Europe", "North America")
4. Select the countries that belong to this zone
5. Enable Rest of World on one zone to catch countries not covered by your other zones

Setting up weight bands

Weight bands sound fiddly. In practice it is a couple of minutes of typing.

1. Go to the Weight bands tab
2. Click Add weight band
3. Set the weight range (e.g. 0-500g)
4. Repeat for each weight range you need

Setting prices

With zones and weight bands in place, you fill in the price matrix.

1. Open the Matrix tab and find the cell where a zone meets a weight band
2. Click the cell to edit it
3. Enter the shipping cost
4. Leave a cell empty if you don't ship that combination

The Matrix tab warns you when combinations are missing rates. A missing combination falls back to another band's rate in that zone, which can under- or overcharge the buyer, so it's worth pricing every cell. A zone with no rates at all blocks checkout for its countries; those buyers see a friendly error asking them to contact the shop.

Product weights

For the matrix to do its job, every physical product needs a weight.

1. Edit a product
2. Enter the weight in grams
3. The right shipping rate is applied automatically at checkout